Privacy Policy
At Horizon Travel, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and book travel services with us.
About Horizon Travel
Established in 2021, Horizon Travel is a trusted travel company based in Chandrapur, Maharashtra. As the parent company of Tripsvale, all transactions made under Tripsvale are validated and managed by Horizon Travel, ensuring a secure and transparent booking experience.
Information We Collect
When you interact with our website or book a service, we may collect the following types of information:
- Personal Information (Name, Email, Phone Number, Address)
- Payment Details (Credit/Debit Card Information, UPI, or Bank Details)
- Travel Preferences (Destination, Dates, Accommodation, Special Requests)
- Identification Documents (Passport, Visa, Government IDs for verification purposes)
- Communication Records (Emails, Chats, or Calls with our support team
How We Use Your Information
We use the collected information for the following purposes:
✅ To process bookings and provide travel-related services
✅ To personalize your travel experience and offer customized packages
✅ To improve our website, services, and customer support
✅ To send important notifications, confirmations, and updates about your trip
✅ To comply with legal and regulatory requirements
✅ To prevent fraud and ensure the security of transactions
Data Protection & Security
We implement strict security measures to protect your personal data from unauthorized access, misuse, or disclosure. All transactions and sensitive data are securely encrypted to maintain confidentiality.
Sharing of Information
We do not sell or share your personal information with third parties, except in the following cases:
- With trusted travel partners (airlines, hotels, transport services) to fulfill your bookings
- With government authorities if required for visa processing, security, or legal compliance
- With payment gateways for secure financial transactions
- With customer service platforms to enhance your support experience
Your Rights & Choices
You have the right to:
✔ Access, update, or correct your personal information
✔ Request deletion of your data (subject to legal and operational requirements)
✔ Opt-out of marketing communications at any time
To exercise these rights, please contact us using the details below.