Cancellation Policy

Cancellation Policy

At Tripsvale, we understand that travel plans may change. Our cancellation policy ensures transparency while protecting both our customers and service providers. Please review the terms carefully before making a booking.

1. Cancellation by the Customer

If you need to cancel your trip, the following charges will apply:

  • 30 days before departure: Full refund, except the booking amount of ₹4000 which is non-refundable.
  • 29-15 days before departure: 50% of the total package cost will be deducted.
  • 14-7 days before departure: 75% of the total package cost will be deducted.
  • Less than 7 days before departure or no-show: No refund.

2. Booking Amount Policy

  • A booking amount of ₹4000 per person is required to confirm your trip.
  • This amount is non-refundable in case of cancellation.

3. Cancellation by Tripsvale

In the rare event that Tripsvale cancels your tour due to unforeseen circumstances (such as government restrictions, natural disasters, or operational issues), we will:
✅ Offer a full refund (except for any non-refundable service fees).
✅ Provide an alternative tour package of equal value, subject to availability.

4. Flight, Hotel, & Other Bookings

  • Flight tickets: Refunds depend on the airline’s cancellation policy. Some tickets may be non-refundable.
  • Hotel bookings: Subject to the hotel’s cancellation terms.
  • Visa & Travel Insurance Fees: Non-refundable once processed.

5. Refund Process

  • Refunds will be processed within 7-14 working days after cancellation.
  • Refunds will be credited to the original mode of payment.
  • Any bank or transaction charges will be deducted from the refund amount.

6. Rescheduling & Amendments

  • Any changes to an existing booking may be subject to additional charges.
  • Rescheduling requests will be accommodated based on availability.

7. Contact Us

For cancellations or any queries, please reach out to us:

📍 Tripsvale – T-02 ojas apartment, tirthrup nagar, tukum,Chandrapur, Maharashtra. 442401
📧 Email: [official@tripsvale.com, Horizon21travel@gmail.com ]
📞 Call/WhatsApp: [+91-9623068362]

GSTIN:- 27AIBPU7672B1Z3

By booking with Horizon Travel (Tripsvale), you agree to the terms outlined in this Cancellation Policy.

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